Cacoo

We’ve been requesting face-to-face interviews to our users when we visit different countries. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

We interviewed Colleen during our visit to Taiwan. She also helped the CacooUp in Taipei as a volunteer with her colleague, Sandra.

They welcomed the event's guests with their cheerful smiles and seeing them enjoying helping Cacoo event made us feel happy, too.

Colleen works at the same mobile AV game developing company as Sandra and she is in charge of planning mobile application servies. Since Sandra recommended Cacoo to her, she has been using Cacoo when she plans iPhone, Adroid and iPad applications. She likes to use Cacoo because to plan the UI, she just need to drag and drop stencils.

She listed 3 points she likes about Cacoo:
1. It's easy for Taiwanese users as Cacoo supports Chinese
2. Cacoo saves diagrams automatically so she doesn't need to worry about losing her diagrams in case the browser or her computer crashes
3. User friendly interface makes Cacoo easy to start using

We started to accept inquiries and communicate with Cacoo users on Facebook and Twitter in Chinese recently. We hope it makes users like Colleen enjoy using Cacoo in Chinese better.

Also using items for UI designs from the Cacoo Store helps to planning mobiles apps even easier. Please check the Store if you don't see Stencils and Templates you need for your diagrams.

Xie xie, Colleen.

We’ve been requesting face-to-face interviews to our users when we visit different countries. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

The next interviewee is Sandra. She replied to our email when we asked the volunteer at the CacooUp in Taipei.

She and her colleague, Colleen, helped the event as receptionists and I'm sure those who attended the event remembers them well as they greeted our guests in a very cheerful way.

She works as a manager for a mobile AV game developing company. For the interview, we visited her office which was located on the 32nd floor. Most of her colleagues seemed young and the office was filled with fun and creative materials, in addition to the nice view.

As she needs to follow the IT news, she checks the new technologies and applications every morning. While she was browsing her favorite blogs, she found Cacoo among the top 50 innovative services.

When she makes AV plan or drafts, she prefers to use Cacoo as it has varieties of beautiful stencils that help her diagrams to be rich.

She has been recommending Cacoo to her friends and colleagues. She emphasis that Cacoo can be used online and multiple users can edit the same diagram at the same time.

Xie xie, Sandra.

We’ve been requesting face-to-face interviews to our users when we visit different countries. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

Our last interviewee at an university in Taiwan is Belle. She volunteered as an MC at the CacooUp in Taipei and her wonderful personality and skills led the CacooUp in Taipei to the success.

She is an English Bachelor of Business Administration student and also helping younger students as a teaching assistant.

She was having a hard time drawing on her desktop drawing applications and her friend recommended her Cacoo. Now she is happy as she can output the images that she has in her mind without struggling with difficult applications.

She believes visual explanation is easier for both speaker and listener to understand so she draws many diagrams. When drawing many easy diagrams like she does, complicated functionalities are not necessary. She became an expert of Cacoo in one night and since then she's been using it all the time.

She has been recommending Cacoo to her friends at school because students are always busy and they can draw nice diagrams fast and easily on Cacoo.

Xie xie, Belle.

We’ve been requesting face-to-face interviews to our users when we visit different countries. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

The next interviewee in Taiwan is Lily. She's an university student, majoring Industrial Engineering. She is interested in analyzing and designing cooperative machines for humans.

Her friend at school recommended Cacoo and she has been using it for drawing network charts and presentation materials.
In the last semester, her team was asked to renew the school's website to be optimized for the mobiles. She used Cacoo for designing the site so that students can find the school's information easily and smoothly on their mobile devices.

She recommends Cacoo because it's easy to make a sample using plenty of ready-to-use items and she just need to put items in the certain space and move them around.

Xie xie, Lily.

We’ve been requesting face-to-face interviews to our users when we visit different countries. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

The secound user from Taiwan is Wendy. She is majoring Applied Linguistics at university and she can speak Japanese and English as well as her native language, Chinese. She helped us to communicate with other students and teachers while we visited her school.

Her club members recommended Cacoo to her. According to her, she's not good at technologies so she liked the simplicity of Cacoo. She makes organization charts and presentation materials and she said "I can do what I want to do and what I want to present in a very short time".

She recommends Cacoo as it is user friendly. For her simple process is more important than comlicated process for great features.

Xie xie, Wendy!

We’ve been requesting face-to-face interviews to our users when we visit different countries. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

The first interviewee from Taiwan is Jeff. He is an university student and majoring Social Science and Business Administration.

He has volunteered as a speaker at the CacooUp Taipei. He created a presentation material on Cacoo and used another application called Prezi to make the presentation more dynamic by zooming and leading the audiences' focus.

He found Cacoo while he was looking for a tool to draw a diagram for his previous presentation. He needed something he can make diagrams quickly and neatly. Also as he was going to do the presentation with his friend, he needed a tool that can be shared with others easily.

During the search on the Internet, he found Cacoo and he liked it. According to him, since he's not good at drawing (though his presentation looks great), he told us that Cacoo's stencils are very useful to draw a diagram as he play a jigsaw puzzle.

He showed us how the use of Cacoo can be expanded by using with other applications. If you have any recommended application that works with Cacoo nicely, please let us hear

Xie xie, Jeff!

A Happy New Year everyone!

During the holidays, Tabata-san and I visited Taipei. One of the main purposes of our visit was to research how Cacoo is used and recognized in Taiwan, as the number of users in Taiwan has been growing rapidly. (Other than that, I wanted to visit my friend in Taipei, be spoiled by yummy foods in Tawain and run away from the cold weather in Japan.)

We scheduled to meet one of our reliable Traditional Chinese translators, Planetoid, and his friends who are famous bloggers/editors in Taipei.

Our meeting was held at Hiiir Space near MRT Zhongxiao Dunhua station. It was kind of hidden café in the area but we really liked the atmosphere.

One of the people we were introduced to was Vista. He told us that he just introduced Cacoo in "雲端服務大閱兵，十大新秀亮相 (10 new good cloud services)" article on Business Next, a very popular magazine in Taipei.

Though he hasn't used Cacoo much prior to our meeting, he started to use more and soon he became an expert and shown his diagram in his blog post.

Esor came in later after his work. He is an editor at P CuSER and has been using Cacoo for a while. He wrote a blog post a while ago about Cacoo and we were so happy to meet him finally as his post triggered Cacoo to be popular in Taiwan.

It was a very meaningful meeting for us. We now know how Taiwanese people expect Japanese products be. Thank you Vista, Esor and Planetoid!

The next day, we visited Fox's office. He owns a company that provides iCook, a Taiwanese cooking site and app. As iCook and Cacoo are both new services, we discussed more about startups in Taiwan and Japan. It was a good opportunity for us as it gave us good ideas how we can improve our service in Taiwan and in the world.

After the meeting with Fox, we had a dinner meeting with Jeremy from TechOrange Global. Being raised by Taiwanese and American parents, his opinion was a bit different from other people we met in Taiwan. He told us, for example, Taiwanese people like cute designs, while American people would prefer more professional-looking sharp designs. We also discussed about how startups in Taiwan are working to grow in and beyond Asia over good Dim Sum. (I really enjoyed the meeting and food and totally forgot about taking a picture with him...)

Through walking around the city of Taipei, I recognized that people in Taiwan are open to services and products from other parts of the world. Also, people are kind to each another and happy to share information and willing to listen other people's opinion. These might be reasons that Cacoo has been accepted by people in Taiwan.

Now we are planning to hold a CacooUp in Taiwan and are hoping to see more users in Taiwan. More details will be announced soon. Please stay tuned!

We've been requesting face-to-face interviews to our users when we go on our World Tour. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

The last interview movie from our Euro Tour 2011 is Nico in Amsterdam.

He works at a large IT company and uses Cacoo for taking notes at the meetings and negotiations. He draws what others said and make sure that he understood them by sharing the diagram.

He likes Cacoo because he can use it for free, and from time to time he can upgrade to Plus plan to use extra functionalities.

He believes that the business documents should be handed over so that the new people can have access to older projects even after the personnel changes. With Cacoo, everything is saved online and it's easy to give access to new members when they join the project.

Besides being a power user of Cacoo, Nico has been a very reliable Dutch translator for Cacoo. He pointed that even though Cacoo is intuitive tool, for those who are not comfortable with the available languages, it could be hard to get start using Cacoo. He took away the language barrier for Dutch users, and thanks to him, the number of Cacoo users in the Netherlands had increased after the Dutch version was added.

It was very inspiring for us to hear feedback from him, especially because he uses Cacoo for different purposes in the different fields than most of other users, who use Cacoo for designing.

Dank u wel, Nico!

We've been requesting face-to-face interviews to our users when we go on our World Tour. The purpose of these interviews is to understand what users in the other part of the world are expecting from Cacoo and receive feedback about our future plans.

In London, we interviewed Anup who attended our Meetup there. Anup is a developer and he works on cloud computing system and web services.

He uses cloud tools, such as Gmail and Google Docs. He started to look for cloud solution for diagramming tool and he found Cacoo. He spread Cacoo to his team and even their manager started to use Cacoo.

They've been using Cacoo for creating flow charts, data flows, designing architectures of their systems, etc.

Anup likes Cacoo because it offers true collaboration. He can create a diagram and can say, "This is what I've done. What do you think?" and other team members can add their feedback on the diagram or edit the diagram directly.

His recommendation of Cacoo: "It's very intuitive and easy to use. Just start using it."

We believe that users can make the best use of the Cacoo's collaborative and sharing features when it's used at work. Cacoo has a variety of stencils for non-designers, too. Team members can create and share project plans, system designs, website designs, etc. on Cacoo.

If you haven't introduced to your colleagues, why don't you start collaborating with them? When they also become Cacoo fans, you can apply for the Team plan with them and get a better deal!

Thanks, Anup!