Hi Cacoo fans!

Among the emails we receive to our Support account, “Sign in” issue has been the number one.  We have improved the Sign in panel several times to make it easier for all users.

Currently there are 4 sections in the Sign in panel.

A. Sign in with other services’s account information

If you have signed up using other service’s account information, you don’t need to enter your email address and password to sign in to Cacoo.   Simply clicking one of the button in Sign in panel that you used to sign up will let you sign in to Cacoo.

If you have a Cacoo account and if you want to connect other services to your account, press one of these buttons and click “Connect to existing Cacoo account” tab on the directed page. Once your account has been connected to other services, you’ll see them as connected on your Settings page.

B. Sign in with your email address and password

As orthodox as other services, you can sign in with your email address and password. Please note that the email and password fields are case sensitive. Please make sure to enter it exactly how you entered when you signed up.

C. Forgot your password?

If you don’t remember your password, please click this link. You’ll receive an email to reset your password after you enter your email address in the following page.

D. Sign up

This is where you can get your free account if you don’t have one yet.

Summary:

When you cannot sign in, don’t panic. We are always here to help you. Please feel free to contact us from here. Also, if you have any suggestions to improve Cacoo’s sign in steps, please let us hear!